Alex the tech was prompt, polite and answered any questions we had. He accessed the damage then came up with a plan and kept us informed as to the progress. We were happy to have Alex and 1-800 Water Damage Seattle help us.
Service man arrived on time and did all the work listed above. He was very kind and worked hard.
After a flooding the ran from the second floor laundry to the master bath, master bedroom and through the ceiling down in the family room, Daniel was on sight with 2 hours extracting water, setting up the dehumidifiers and fans to dry the place out. He thoroughly explained everything and showed us with a special camera exactly where the water was. He was very professional and knowledgeable; we felt we were in good hands. He also explained the process for getting a contractor in afterwards to lay down new floors and paint and patch the ceiling as well as re-attach baseboards. We will definitely use them again if the need arises.
They were fast, polite, and informative & they used modern equipment to dry water damage quickly. The as checked on frequently.
Alex, the technician was on time and always let me know when he would be here and how long he would be here.
Our bathroom was a real wet mess. The 1-800 Water Damage Seattle technician arrived promptly, identified contaminated wet areas quickly and let me know the action plan. The contaminated materials were removed and blowers & other drying equipment pieces were set up to dry out the flooring. They really were able to clean up a bad mess. They also worked with our insurance company directly so we didn’t have to deal with all of that.
Your company technicians were very polite, prompt, and we appreciated their detailed explanations of the work involved and consideration of our work schedule. I am grateful for the consistency of service and Knowledge of all the 1-800 Water Damage Seattle personnel.